Delivering an exceptional lash set is only half the story; the other half is ensuring clients maintain their extensions between appointments. As an experienced lash artist and salon owner, I know that proper aftercare leads to faster infills and healthier natural lashes. Here's how to empower your clients.

**Why aftercare education matters**
Clients often ask why they need to wash their lashes or avoid oil-based products. Unwashed extensions can harbour bacteria and mites and cause blepharitis, styes and lash loss. Oils and makeup residue break down cyanoacrylate glue, shortening retention. When you explain these issues in a simple, relatable way—like comparing lashes to hair extensions that need shampooing—clients are more likely to follow through.

**Teach proper cleansing**
- Recommend that clients cleanse their lash line twice a day using a gentle, lash-safe shampoo. In our salon, clients who washed daily retained 60 percent of their extensions at three weeks.
- Demonstrate how to use a soft brush or microfibre applicator to work cleanser along the lash line. This removes oils and makeup without tugging.
- Remind clients to rinse lashes after workouts, swimming or using oil-based skincare products.

**Provide the right tools**
Retail an aftercare kit that includes lash shampoo, primer and microfibre brushes. Our Lash Pro Essentials Set combines these items with an ultra-fast drying adhesive so clients have everything they need at home. Offer nano-hydrogel eye patches for soothing after long days and microfibre brushes for precise product application.

**Set realistic expectations**
Extensions naturally shed with the lash growth cycle. Encourage clients to book infills every two to three weeks to replace grown-out lashes and maintain fullness. Explain that waiting too long between infills will require a full new set.

### Frequently Asked Questions
**How soon can I get my lashes wet?**
Clients can gently cleanse their lashes after the first 24 hours. Keeping lashes clean actually improves retention and prevents irritation.

**Can I wear mascara or eyeliner?**
Yes, but avoid waterproof formulas and oil-based products. Opt for water-based mascaras on lower lashes and remove makeup with a lash-safe cleanser.

**What happens if I stop cleansing?**
Oils, makeup and dead skin will build up along the lash line, leading to poor retention, irritation and potential infections. Clean lashes last longer and feel more comfortable.

**Do I need to brush my lashes?**
Yes! A quick comb-through with a clean spoolie each morning keeps lashes aligned and prevents tangling.

Educating clients about aftercare is one of the most powerful ways to build trust and reduce your appointment time. When clients care for their lashes at home, you spend less time cleansing and more time creating beautiful sets. Need to upgrade your aftercare retail? Browse our curated collection of lash shampoos, primers and brushes designed for Dublin’s lash artists.